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Swanwick Lane, Southampton, Hampshire, SO31 7DX
Telephone:
01489 572805

Customer reviews of P.R.O. Cars

At P.R.O. Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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P.R.O. Cars

P.R.O. Cars
5
4.7

Based on 23 customer reviews

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  • 5

    Longstanding clients

    By Gill T on 11 April 2017 | Purchase not verified

    Our family have been buying their cars from Paul, Jim, Wilf, Chris and now Nikki for 20 years. They are honest people and we have had no major problems with any of our cars. I have just bought, from Nikki, a lovely Honda CRV which is my fifth car from them. It was the first time I have met Nikki and she is a lovely person and it was nice to deal with another woman. I would not hesitate in recommending PRO Cars.


  • 5

    Waste of Time!!!

    By Dee P on 30 March 2017 | Purchase not verified

    Nicky was very polite and helpful, shame her business partner was rude and argumentative. Vehicle was described as immaculate on the advert, called to confirm this due to travelling 160 miles to view. Complete waste of time, the vehicle was not immaculate, had dents on every corner, deep scratches, ripped mats, all wheels needed a refurb for a 2012 car with low miles it was a mess, I would have expected for them to be honest on the condition when I called. No movement on price at all. Which resulted in an argument! Very disappointed with the quality of a vehicle from a registered car trader. Wasted a day off work and over £100 in fuel thanks to P.R.O Cars. I managed to get exactly the same model with the same optional extras in a much better condition for £1000 cheaper elsewhere. Don't waste your time & keep searching!!

    Reply from P.R.O. Cars on 01/04/17

    We welcome constructive criticism but do not welcome twisting the truth about viewing our cars. Dee P and partner viewed a 2012 Audi A3 Black Edition 80,000 miles with 5K factory extras for £9600. They inspected the car for about 15 minutes then went to the office to see Nikki and inspect the V5, MOT Full Audi service history , spare key. When asked if they were happy with the vehicle/ paperwork they responded yes as he was a qualified mechanic. They had a 15 minute, unaccompanied test drive, on their return the demine of the male changed. He stated the car drove without fault but the wheels needed refurbishing (swearing), a tiny scratch on the nearside sill and a dent on a plastic door molding. He offered £8500, we rejected this & suggested £9350. His final offer was 9k which we rejected. He became very animated and left wheel spinning down our drive. This was recorded on CCTV. If the car was poor quality why did they make 2 cash offers for it? Car sold 4 days later,sour grapes I feel


  • 5

    My Experience with Pro Cars

    By Mike M on 03 February 2017 | Purchase not verified

    I Have had a couple of vehicle's over the last 3 year's from Pro cars and on both cars Chris and his team have been fantastic and professional. They have always been polite and courteous towards me with no pushy sales pitch and hàve always aloud me to review my options at my own pace. Other garage's could learn a lot from their Excellent Customer Service.


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